Nea Attiki Odos
Incident update automation
Nea Attiki Odos relied on Twitter as the main channel for informing drivers about road incidents in real time. The goal was to surface this information reliably and automatically on the official website.
Key challenges
Single source
Twitter was the single source of incident updates
No alternative data source existed. Dependency was complete.
No API
No simple or stable feed was available for the website
A custom solution was needed to transfer data in real-time.
Real-time
Information had to be updated in near real time
A delay of a few minutes could affect thousands of drivers.
Platform Risk
Twitter introduced paid API access
The original free-tier access was removed, requiring a complete redesign.
Design goals
Resilience
Operate regardless of platform changes
Control
Full oversight of data flow
Flexibility
Easy adaptation to future changes
Solution evolution
Worked reliably, but was directly dependent on Twitter API access.
Before & After
Before
After
Outcome
This project demonstrates how:
Do your processes depend on third-party platforms? Let's see how they can become more resilient.
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